Procedures

InPatient Procedures | OutPatient procedures | Patient Responsbilities

OutPatient Procedures

Appointments

There is no appointment system for outpatient visits. The patients may enter the hospital any time during working hours.

Working hours

7.30 am to 6.00 pm, from Monday through Saturday for new patients and patients who have previously registered.
Emergency cases will be seen at all hours including on Sundays.

Out-Patient Procedures

The patients undergo a comprehensive eye examination. The procedure includes dilation and other necessary tests, which are prescribed according to the condition of the patient's eye. It may take 2 to 3 hours for a complete eye examination. If the patient is experiencing major complications, the examination may require a full day at the hospital. Any patient who enters the hospital for the first time is called a new patient; any further visit by the same patient will be recorded as a review visit.

For New patients

When new patients enter Sri Raghavendra Eye Hospital for an eye check-up, they undergo the following procedures: At the registration counter...

● The patient gets the information card from the enquiry counter at the entrance of the hospital, completes the card, and returns it to the new registration counter.

●The patient's details are entered in the computer.

● The patient is charged Rs. 100 as a consultation fee, payable at the new registration counter. The consultation fee is valid for 90 days from the day of last payment, within which time two more visits can be made without any further consultation fee.

● After 3 consecutive visits, the patients will have to pay the consultation fee again.

● The patient is provided with an "identification card."

● This card records the medical record number, date of first visit, and the patient's name and address.

●The patients must bring their ID card each time they visit the hospital.

● The patient record (case sheet) is created when the patient registers at the counter.

● The patient's medical record is retained at the hospital.

Preliminary Vision Testing

● The patient is sent with his case sheet for preliminary vision testing.

● After the preliminary vision test, the patient is escorted to the examination area.

● All patients under the age of 15 years are tested for vision by specialists at the paediatric ophthalmology clinic.













The patient is first examined by a doctor. Any of the following tests that are required are then conducted :

● Refraction

● Intraocular pressure measurement

● Duct examination

● Blood pressure and urine sugar test

● Slit lamp biomicroscopy examination

● Dilatation

● Lab investigations

● Finally, the senior medical officer examines the patient. If the doctor suspects that the patient has any complication, the patient is sent to the respective specialty clinic (retina, glaucoma, uvea, orbit & oculoplasty, neuro-ophthalmology or cornea), depending on the nature of complication. If the patient has refractive error he is given a prescription for glasses or medicine.

● If the patient has cataract he is sent to the counselling department with advise for surgery. The patient can clarify doubts regarding the surgery, facilities and charges. The patients willing for surgery are directed to the admission counter. Patients can reserve a date for surgery in the counselling department on any date that is convenient for them.

For Review Patients

● Patients must bring their ID card, which was provided to them during their first visit, to the hospital.

● Patients must register at the review registration counter.

● The patients will be asked to wait in the reception area. As soon as the case sheet is retrieved, the patients will be called by the public announcement system and escorted to the respective clinics or units as recorded in the case sheet.

● The other outpatient procedures for review patients are similar to those for new outpatients.

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